Turn Off Pop-up Blockers That Interfere With The Facebook Contacts Import

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On some occasions users may experience problems importing Facebook contacts due to interference from a Pop-Up Blocker running as a part of their web browser. To prevent this, please try disabling any Pop-Up Blockers that are running on your computer. Then try to import your Facebook contacts again.


Pop-Up Blockers may be running as a part of your web browser, your Firewall or even your Toolbar. You will probably only need to temporarily turn off your Pop-Up Blockers while you import your Facebook contacts. Once the import is complete, you should be able to reactivate your Pop-Up Blockers.


In order to turn your Pop-Up Blocker on and off in Internet Explorer 8, please do the following:

1. In Internet Explorer 8 click on Tool in the menu options, then select Internet Options.
2. Click on the Privacy tab at the top of the "Internet Options" window.
3. Under the "Pop-up Blocker" option, remove the check mark next to Turn on Pop-up Blocker.
4. Click the OK button at the bottom of the window.

In order to turn your Pop-Up Blocker on and off in Mozilla Firefox, please do the following:

1. In Mozilla Firefox click on the Tools menu, then select Options.
2. Click on the Content tab at the top of the "Options" window.
3. Then go to the Block pop-up windows option, and remove the check mark.
4. Click the OK button at the bottom of the window.

Also, if you are running the Yahoo! Toolbar, please make sure that the Yahoo! Toolbar Pop-Up Blocker is turned off:

1. Click on the Pop-Up Blocker button on your Yahoo! Toolbar.
2. In the pull-down menu that appears, select Enable Pop-Up Blocker. A check mark will appear before this selection if the Pop-Up Blocker is already on. Remove the check mark to disable your Pop-Up Blocker.

Please note that other Toolbars or Firewall software may also have Pop-Up Blocking enabled. If you are still having issues, you may need to contact the provider of the software to determine how to disable their specific Pop-Up Blockers.